Aviation Design Eyeglasses Optical Prescription Eyeglasses Metal Full-rim Frame Spectacles Men Women Oversized Eyewear Silver – Cinily Eyewear
Aviation Design Eyeglasses Optical Prescription Eyeglasses Metal Full-rim Frame Spectacles Men Women Oversized Eyewear Silver
Customer Reviews
Dishonest Promos, Glitches & Zero Customer Service: My Online Shopping Nightmare! 😤
Let me share a cautionary tale about my recent online shopping experience, hoping to spare you the frustration I endured. I feel compelled to warn others because this company is utterly dishonest, doesn't honor promos. My experience was made impossible by a site full of glitches when trying to apply an offer, compounded by no customer service 24 hours, no agent. It was completely unprofessional. I simply wanted the buy-one-get-one-free offer they messed up and admitted to, but their proposed solution was to return my perfectly prescribed glasses to RETURN AND REORDER – rather than a simple credit back to my card. I felt cheated and unheard, which is why I sought to talk to customer service.
Customer: I'm calling about order #12345. I was supposed to get a buy-one-get-one-free offer, but your site glitched, and it didn't apply. This is incredibly frustrating. CS Rep: I understand you're calling about a promotional issue with your recent order. I'm truly sorry to hear you experienced glitches on our website and that the BOGO offer didn't apply automatically. Customer: "Sorry" doesn't fix it. I have the glasses now; they're the correct style and prescription, but I didn't get the BOGO, which your team already admitted was an error. Why can't you just credit my card for the second pair instead of making me jump through hoops? CS Rep: I apologize for the inconvenience this has caused. Our standard procedure for correcting a missed promotional offer, especially for buy-one-get-one deals, requires a return of the initial order and then a reorder to ensure the promotion is correctly applied in our system for both items. Customer: That's absolutely ridiculous! So I have to send back perfectly good glasses, wait for a refund, and then reorder, all because your website and process are flawed? A simple credit is too much to ask? This is precisely why I say you're dishonest and unprofessional. CS Rep: I hear your frustration completely, and I truly apologize that this process isn't ideal for you. While a direct credit isn't an option within our current system for this specific type of promotion, I can certainly try to expedite the return and reorder process for you once you initiate it, to minimize the time you're without glasses.
The reason I left this review on the website is to hopefully prevent others from falling into the same trap.
From Frustration to Fantastic: Cinily.net Delivers a Seamless & Trustworthy Eyewear Experience! ✨
After countless compliments and a noticeable boost in my confidence, I can confidently say these glasses have been a game-changer. If you're looking to elevate your style and experience the same level of comfort and sophistication, you absolutely need to check out these Aviation Design Eyeglasses. Trust me, your eyes (and your wardrobe) will thank you! My last online shopping experience for glasses was an absolute nightmare 😤. I was promised a buy-one-get-one-free offer, but the site was full of glitches, and it never applied. When I tried to resolve it, there was no 24-hour customer service, no agent to talk to! They were utterly dishonest and unprofessional, demanding I return my perfectly prescribed glasses just to reorder them to fix their mistake, rather than simply crediting my card. I felt cheated and unheard 😭.
After that frustrating ordeal, I was incredibly hesitant to try another online optical store. But I desperately needed new prescription glasses, and I saw some positive buzz about cinily.net, which promised a straightforward shopping experience. I decided to give them a shot, hoping for a smoother, more transparent process 🤔.
My positive experience actually started when I saw reviews like this: "I love this site. I have used them for years for my glasses and sunglasses. And I refer my friends and family to them. The price is right, they have all the extras I want and the customer service has been great." This really encouraged me!
From the moment I landed on cinily.net, the experience was refreshingly different. The website was easy to navigate, and finding the "Aviation Design Eyeglasses Optical Prescription Eyeglasses Metal Full-rim Frame Spectacles Men Women Oversized Eyewear Silver" was a breeze. The ordering process was seamless, without a single glitch in sight ✨. My glasses arrived quickly, and the quality is absolutely superb – far exceeding my expectations for the price. It's clear that cinily.net values its customers and delivers on its promises. I finally found a trustworthy place for my eyewear needs! 😃
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